Westchester County’s Bee-Line ParaTransit System has transitioned to a Rider Smart Phone Application to book appointments for travel throughout the County. In an effort to help ParaTransit riders learn how to better use the mobile app, a video has been created with step-by-step instructions on how to book a round-trip ride, and cancel a trip on ParaTransit. The new application also allows riders to book trips using a desktop portal, as well as by phone as they have in the past.
Westchester County’s ParaTransit Smart Phone App Facebook Live
Watch this video to learn how to better use the Bee-Line ParaTransit App.
The transition comes with many technology enhancements including the ability to book a ParaTransit trip in advance, receive real-time text message or call updates about your ride, or plan a trip for the future. If riders still prefer to book by phone, they can call the ParaTransit Office at (914) 995-7272, Monday through Friday, from 9 a.m. to 5 p.m.
To find out more information about ParaTransit, visit our website or contact the Office for People with Disabilities at (914) 995-2958 or the ParaTransit Office at (914) 995-2874.