Tourism adds $1.7 billion to local economyCounty Executive Robert P. Astorino recently announced that tourism in Westchester grew by 8 percent in 2011 to $1.7 billion, returning to pre-recession levels and currently supporting 24,000 jobs.

To build on the resurgence, he unveiled a new branding campaign, Meet Me in Westchester, which capitalizes on a comprehensive study of how residents, visitors and businesses perceive Westchester County as a tourism destination.      

"Tourism has been gaining strength across all sectors – retail, recreation, food, beverage, lodging and transportation," he said. "The opportunity in front of us is to build on that momentum. One way to do that is to increase awareness of just what the county has to offer visitors as well as residents. The Meet Me in Westchester campaign is designed to do just that."

Tourism represented 6 percent of the total jobs in Westchester in 2011. In addition, Westchester accounted for 54% of all travel and tourism spending in the Hudson Valley region, according to Tourism Economics, a consulting company that prepared the 2011 "Economic Impact of Tourism" report for the New York State Department of Economic Development. (See Tourism Fact Sheet.)

Members of the tourism industry joined Astorino for the June 20 announcement at the Lyndhurst National Historic Site overlooking the Hudson River in Tarrytown.

Phoenix Marketing International, which specializes in travel and leisure research and is headquartered in Rhinebeck, N.Y., conducted the research on Westchester County as a travel destination. The quantitative and qualitative study surveyed 1,000 Westchester residents and non-residents living within a 250-mile radius of the county. In-depth conversations with key stakeholders and community leaders were also conducted.

Key findings include:

The Positives

  • Westchester is viewed as a short getaway destination that overall is affordable and accessible.
  • Visitors know that Westchester offers many venues for business as well as fine dining experiences.
  • Visitors look forward to the opportunity to learn more about Westchester's offerings.

The Challenges

  • To build a compelling destination image almost from the ground up with limited resources.
  • To build awareness about all Westchester has to offer in terms of tourism opportunities.
  • To encourage repeat visitation and willingness to recommend Westchester as a tourism destination.

Westchester County Tourism & Film, a division of the County Executive's Office of Economic Development that is funded entirely by a portion of the hotel occupancy tax, will roll out the Meet Me in Westchester campaign in a series of print and digital advertisements starting in July. The www.visitwestchesterny.com website, accompanied by social media, will also ramp up this summer so that visitors will have easy online access to great deals and special packages available at hotels, restaurants, retailers and destinations throughout the county.

"Westchester has a great deal to offer both the leisure and business traveler," said Dan Conte, general manager of the Westchester Marriott and president of the Westchester Hotel Association. "Branding and developing outreach programs that meet today's market conditions are crucially important to creating and retaining customer loyalty. We applaud the County Executive and Tourism & Film for taking the lead in moving Westchester forward."

The Meet Me in Westchester advertisements will initially focus on a 100-mile radius of Westchester. The campaign will highlight some of the county's top attractions, including hiking and biking trails, such as the Northern Westchester Trailway; extensive and unusual conference and meeting facilities, such as those at the Tarrytown Conference Center, the nation's first conference center; and top restaurants in stunning locations, such as X20 Xaviars on the Hudson, which overlooks the Hudson River and the New York City skyline.

"Meet Me in Westchester will highlight our 18,000 acres of open spaces, many miles of hiking and biking trails, almost 900 restaurants and 6,000 hotel rooms," said Natasha Caputo, director of Tourism & Film. "We think Westchester will be hard to resist once people know all the things we have to offer."

Meet Me in Westchester was created by Tourism & Film in partnership with Thompson & Bender.

About Westchester County Tourism and Film

Tourism & Film is Westchester County's official destination marketing organization. Its mission is to generate economic benefits by promoting Westchester County as a desirable business and leisure destination. The role of Tourism & Film is to promote and coordinate tourist-related activity within Westchester County. Services include: marketing and promotion programs for tourism-related businesses and activities; assisting meeting planners in booking hotels, conference centers and venues; developing complimentary customized itineraries; coordinating site inspections; publishing the official Destination Guide and collateral for visitors; assisting with film and television location scouting, permitting and logistics.

Photo (l-r): County Executive Robert P. Astorino, with Rena Zurofsky, interim president of  Lyndhurst, and Natasha Caputo, director of county Tourism